28. March 2019 - News and Notifications
Payment card holders who booked flights with WOW air are entitled to recovery (reimbursement) for cancelled flights. The appropriate form is available on the Bank’s website (in Icelandic).
Form: Form to file for recovery
Email the signed form along with required documentation to firstname.lastname@example.org
If customer are unable to scan the form and required documentation that is not in electronic form, photos of the documents, e.g. photos taken and emailed through mobile phones, will suffice.
The above information applies to holders of VISA payment cards and MasterCard procurement cards issued by Landsbankinn. Other card holders should apply to their bank or card issuer for information.
Further information about passenger rights and airline bankruptcy is available on the website of the Icelandic Transport Authority
Landsbankinn hf. Austurstræti 11, 155 Reykjavík, Reg. No. 471008-0280
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