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Landsbankinn’s education programme awarded the European Quality Mark

Landsbankinn’s Training and Education department today received certification under the European Quality Mark (EQM). The EQM is awarded for a period of three years and expires in December 2021.

EQM is a quality assurance mark for all providers of non-formal learning throughout Europe. It meets the ever-increasing demand for transparency and quality assurance in adult education and training. It is available to all providers, organisers and evaluators of continuing and adult education. The Icelandic Industrial Educational Centre is the certifying body for EQM in Iceland and Vaxandi - consultants was the reviewer.

Quality stamp on education programme

Auður Hrefna Guðmundsdóttir, expert with Landsbankinn Training and Education: “The certification is a recognition of the quality of in-house education and training at Landsbankinn in recent years. We continuously work to improve the Bank’s programme. The certification ratifies the work procedures we employ in the organisation and preparation of the education programme offered to Bank employees. The certification requires us to define course goals and evaluate outcomes, as appropriate. This leads to more efficient teaching and better support for instructors. The aim is for our education programme to lead to the best possible results for employees.”

Employees encouraged to seek training

Technology, external rules and customer expectations change quickly and concomitantly, so does Landsbankinn’s role. Landsbankinn places great emphasis on creating an inspiring culture of knowledge and learning for employees. The Bank’s employees are very aware of this focus and strive to seek out the necessary training to ensure quality service.

Starfsfólk fræðsludeildar
The team at Training and Education Baldur G. Jónsson, Director of Human Resources at Landsbankinn, Hildur Betty Kristjánsdóttir, expert with the Icelandic Industrial Educational Centre, Sveinn Aðalsteinsson, Managing Director of the Icelandic Industrial Educational Centre, Auður Hrefna Guðmundsdóttir, expert with Training and Education and Quality Controller, Klara Steinarsdóttir, expert with Training and Education.