The Customer Ombudsman is responsible for safeguarding the interest of customers who feel they have not received fair treatment in their dealings with Landsbankinn. The Customer Ombudsman reviews claims objectively and seeks solutions in accordance with good banking practices.

Contact information

• The Customer Ombudsman
• Austurstræti 11
•  155 Reykjavík
• E-mail address: umbodsmadur@landsbankinn.is

To request an interview with the Customer Ombudsman over the telephone, please call +354 410 4000.

Eggert Á. Sverrisson is the Customer Ombudsman of Landsbankinn.